A Commonwealth CSR is your advocate and functions as an extension of your business. Their main responsibility is to help you meet your corporate goals by lowering your Total Cost of Distribution (TCD). They free up your valuable time so that you can do what you do best: run your business. They can assist you with any facet of your business - clerical needs, transportation routing and scheduling, and other distribution issues. They act as your eyes and ears so you don't have to worry about your logistics.
Commonwealth CSRs are the first connection between you (the customer) and your partner Commonwealth. Commonwealth CSRs are crucial in the reduction of your Total Cost of Distribution (TCD).